Social Security Administration phone number: 1-800-772-1213

Updated November 27, 2023.

Social Security is the public program that is in charge of managing benefits for people who are retiring, for those who have some type of disability, and for those who need minimal survival assistance.

If you want to contact Social Security, you can call them by phone, but you can also send an e-mail, send a letter or go to one of their offices.

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Social Security Administration telephone number

To contact Social Security by phone you should call 1-800-772-1213.

This phone number is completely free and, although you will not be answered in Spanish at first, you can request the services of an interpreter by pressing the 7 key on your phone. There are also translators for many other languages, such as French, Italian, Arabic, Portuguese, Chinese or Russian.

If you are unable to answer your questions or complete the process over the phone, you can go to the nearest Social Security office and ask for a Spanish interpreter.

For those who have a telephone text or Talk To You (TTY) system, you can call 1-800-325-0778.

Social Security phone hours of operation

The automated system offered by the U.S. Social Security Administration allows you to be reached 24 hours a day, 7 days a week.

However, if you want to speak to an agent, you must call Monday through Friday from 8:00 a.m. to 7:00 p.m.

The best times to call are early in the morning or late in the afternoon, as there is usually less waiting time. It is also best to wait at the end of the week and at the end of the month, if the consultation is not urgent, because most calls are concentrated at the beginning of the week and month.

What services does the SSA number offer?

Through this number it is possible to make multiple inquiries and request different forms, both with the 24-hour automated service system and by speaking to an agent during the corresponding hours.

These are some of the procedures that the Social Security helpline allows you to perform:

• You can have different forms available for different requests:
  • Form SSA-1099 to request a replacement tax summary.
  • Form SSA-1020 if you want assistance with Medicare prescription drugs.
  • Form SS-5-SP to get a Social Security number, request a duplicate card, or change your information.
• You can request a replacement Medicare card.
• Find the location of a Social Security office near you.
• If you have applied for benefits, you can check the status of your application.
• You can listen to saved informational messages on various Social Security-related topics such as taxes, representative payees, or direct deposit. 

Other Social Security phone numbers

In addition to the general phone number, which is 1-800-772-1213 and its equivalent for the hearing impaired (TTY) 1-800-325-0778, you can call directly to one of the Social Security offices throughout the United States.

On the Social Security Administration's website you can search for offices by zip code, so you can find out which ones are closest to your location and also find out the phone number to call.

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Here are some telephone numbers for offices in cities with large populations:

Other ways to contact Social Security

In addition to calling or going to one of the SSA offices, you can also contact them through the Social Security Administration's website by sending a message by filling out a form to which they will respond by email.

Another option, although slower that you can use to make a claim is to send a postal mail to the address:

Social Security Administration - Office of Public Inquiries and Communications Support
1100 West High Rise - 6401 Security Blvd - Baltimore, MD 21235

This postal address is not used to send the documents to apply for a Social Security card, you will have to send the corresponding form online or deliver it to an office.

Español: Número de teléfono del Seguro Social en español